Frequently Asked Questions

Do you need help or are you unsure how Displio works? Here you can find answers to frequently asked questions regarding display management, setup, and platform options.

Plans & Subscription

How do I cancel my subscription?

You can cancel your subscription at any time in your account settings. After cancellation, your access remains active until the end of the paid period.

What plans does Displio offer?

Displio offers a free plan for 1 screen and paid plans with extended features for managing multiple devices, team collaboration, and advanced content scheduling. You can find an overview of all plans on our website under the “Pricing” section.

What happens if I cancel my subscription?

If you cancel your subscription, your data will remain stored in Displio unless you request its deletion. Even if you no longer have active access to the full functionality and management of displays through Displio, your data will remain in the system. This means that if you decide to use Displio again in the future and renew your subscription, you will still have access to your data and information that you have left in your Displio account. However, it is important to note that if you wish to delete your data from Displio, you need to make a request.

Can I switch between plans at any time?

Yes, you can switch plans anytime directly from your account. Upgrades take effect immediately, while downgrades are applied at the end of the current billing period.

Is Displio free?

Yes, Displio offers a free plan called Basic, which is and always will be free. This plan allows you to manage and control one display through the app. However, if you plan to manage 2 or more displays using Displio, you will have to pay for each display according to the price list. Therefore, using the app without fees depends on the number of displays you want to manage.

What payment methods do you accept?

We accept payment for Displio by credit or debit card in the form of a monthly or annual subscription. The payment is automatically charged to the next payment period and the invoice is delivered to your email. However, if you prefer to pay by bank transfer, this is also possible, but in this case you need to contact our technical support for further information and to address specific payment requirements.

Do you offer a free trial?

Yes, Displio offers a free trial that allows you to try out the functionality and features of the app. This trial includes the Basic plan, which is always free and allows you to manage one display. Most importantly, there is no time limit on the time that the Basic plan is free. If you wish to manage more than one display, there is a charge for each additional display regardless of the plan you choose.