How quickly do you respond to inquiries?
We usually respond within a few hours, and always within 1 business day. Urgent issues are prioritized.
Frequently Asked Questions: Support & Contact
Do you need help or are you unsure how Displio works? Here you can find answers to frequently asked questions regarding display management, setup, and platform options.
Support & Contact
How can I contact Displio support?
You can contact our support team directly via the in-app chat (message icon in the bottom left corner), or by email at support@displio.eu.
Do you offer technical assistance with setup?
Yes, for paid plans we offer onboarding and assistance with initial content and device setup. We’re happy to guide you through the process.
Can I purchase customer support?
You don't need to buy support as it is included in every plan regardless of the number of displays. Every customer is our priority and we provide support via email or phone. If you have any questions, comments or problems, you can contact us at any time and we will be happy to help.
When is support available?
Support is available on business days from 9:00 AM to 5:00 PM (CET). We usually respond to emails within 24 hours.