Frequently Asked Questions: Plans & Subscription

Do you need help or are you unsure how Displio works? Here you can find answers to frequently asked questions regarding display management, setup, and platform options.

How do I cancel my subscription?

You can cancel your subscription at any time in your account settings. After cancellation, your access remains active until the end of the paid period.

What plans does Displio offer?

Displio offers a free plan for managing a single screen, while paid plans provide extended features, like managing multiple devices, team collaboration, and advanced content scheduling. An overview of all plans is available under the "Pricing" section of our website.

What happens if I cancel my subscription?

If you cancel your subscription, your data will be retained in Displio unless you request its deletion. While your access to full functionality and display management will be suspended, your data remains in storage and accessible should you choose to renew your subscription in the future. However, you can have your data permanently deleted from Displio upon request.

Can I switch between plans at any time?

Yes, you can switch plans anytime directly from your account. Upgrades take effect immediately, while downgrades are applied at the end of the current billing period.

Is Displio free?

Yes, Displio offers a free plan called Basic, which is and always will be free. This plan allows you to manage and control one display through the app. If you would like to manage multiple devices, paid plans are available with pricing based on the number of devices you wish to manage.

What payment methods do you accept?

We accept payments via credit or debit card in the form of a monthly or annual subscription with automatic billing at the start of each subscription period. Invoices are delivered by email when the payment is processed. Bank transfer is also available as a payment option, however in this case you will need to contact our support team who will provide you with the neccessary details and to address any specific requirements.

Do you offer a free trial?

Yes, Displio offers a free trial that allows you to try out the functionality and features of the app. This trial includes the Basic plan, which is always free and allows you to manage one display with no time restrictions. Paid plans enable you to manage multiple displays with pricing based on the number of devices you wish to manage.