Frequently Asked Questions

Do you need help or are you unsure how Displio works? Here you can find answers to frequently asked questions regarding display management, setup, and platform options.

What type of content can I display on screens?

You can display images, videos, text, websites, timers, weather, data dashboards (e.g. from Power BI), and more. Content is organized using “blocks” that can be combined freely.

What happens if I cancel my subscription?

If you cancel your subscription, your data will be retained in Displio unless you request its deletion. While your access to full functionality and display management will be suspended, your data remains in storage and accessible should you choose to renew your subscription in the future. However, you can have your data permanently deleted from Displio upon request.

Can I switch between plans at any time?

Yes, you can switch plans anytime directly from your account. Upgrades take effect immediately, while downgrades are applied at the end of the current billing period.

What is Displio and what is it used for?

Displio is a cloud-based digital signage management platform. It allows you to remotely control content displayed on monitors, TVs, and other screens – for example, in offices, stores, schools, or waiting rooms.

Can I run Displio on a smart TV?

Yes. If your smart TV has a web browser, you can open Displio directly in it. For better stability, we recommend using an external device like an Android box.

Who can use Displio – is it only intended for businesses?

Displio can be used by businesses, schools, organizations, and individuals. The platform is flexible and suitable for a wide range of use cases – from internal communication to public displays.

Is Displio free?

Yes, Displio offers a free plan called Basic, which is and always will be free. This plan allows you to manage and control one display through the app. If you would like to manage multiple devices, paid plans are available with pricing based on the number of devices you wish to manage.

Is it possible to display different content on each screen?

Yes, each screen can have its own content and schedule. This allows you to manage different locations or departments from a single account.

What device do I need to use Displio?

Displio is compatible with any device with an internet access and a modern web browser. The most common options are Android boxes, mini PCs, Raspberry Pi and smart TVs.

What video and image formats does Displio support?

Displio supports common formats such as JPEG, PNG, MP4, and WebM. For best performance, we recommend using web-optimized files.

How can I contact Displio support?

You can contact our support team directly via the in-app chat (message icon in the bottom left corner), or by email at support@displio.eu.

Do you offer technical assistance with setup?

For paid plans, we provide onboarding support and initial assistance with setting up your devices and deploying content. We're happy to guide you through every step of the process.